Al-Othman Trading & Contracting — FAQ

We work with leading international brands including GE Inspection Technologies, Olympus, Sonatest, Eddyfi, and many others. We also provide equipment from local manufacturers that meet international standards.

Yes, we provide comprehensive equipment calibration services using certified calibration standards. Our calibration laboratory is equipped with traceable standards and we provide calibration certificates.

We provide comprehensive warranty coverage on all equipment we supply. Warranty terms vary by manufacturer and equipment type, typically ranging from 1-3 years. Extended warranty options are also available.

Absolutely! Our technical experts can help you select the right equipment for your specific applications. We consider factors such as your testing requirements, budget, and operational environment.

Al-Othman is a leading provider of Non-Destructive Testing (NDT) equipment and services in the Eastern Province of Saudi Arabia. We offer comprehensive detection and inspection services, maintenance services, safety tools and equipment, PPE solutions, and PCB design services. Our team of certified technicians provides professional services using state-of-the-art equipment.

We are located at 8050-8049 18th Street, Al 'Adamah, Dammam 32242, Saudi Arabia. Our office is strategically positioned in the Eastern Province to serve clients across Saudi Arabia and the Gulf region.

Al-Othman is ISO 9001:2015 certified and our technicians hold various industry certifications including ASNT Level II, API 510 Pressure Vessel Inspector, AWS Certified Welding Inspector, NACE Coating Inspector Certification, and API 570 Piping Inspector Certification.

Al-Othman has been providing professional NDT services for over 5 years. We have built a strong reputation for quality, reliability, and customer satisfaction in the Saudi Arabian market.

We offer comprehensive inspection services including temperature measurement, electrical testing, pressure testing, dimensional inspection, mass measurement, force & torque testing, valve inspection, gas detector calibration, drilling rigs instrumentation, and NDT equipment calibration.

Yes, we provide 24/7 emergency maintenance services for critical equipment and urgent inspection needs. Our emergency response team is available around the clock to address urgent situations.

Absolutely! We provide on-site inspection services at client locations, industrial facilities, construction sites, and offshore platforms. Our mobile units are equipped with all necessary equipment for comprehensive on-site testing.

Project timelines vary depending on scope and complexity. Simple inspections can be completed within 1-2 days, while comprehensive projects may take several weeks. We provide detailed project timelines during the quotation phase.

Yes, we provide comprehensive technical support including installation assistance, operator training, troubleshooting, maintenance guidance, and ongoing technical consultation.

We aim to respond to technical support requests within 24 hours. For urgent issues, we provide immediate phone support and can arrange on-site visits when necessary.

Yes, we provide comprehensive maintenance and repair services for all equipment we supply. Our certified technicians can perform preventive maintenance, corrective repairs, and equipment upgrades.

Yes, we provide comprehensive training services including NDT Level I and Level II certification training, equipment operation training, safety training, and customized training programs for specific applications.